Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for at Voguegemu. Founded back in 2015, our little gemstone business started with a simple idea: "What if every customer felt like they were chatting with a friend?" Fast forward to today, and our founder, Mia, still personally replies to emails—though she’s got a bit more help now!
Got a question about our handcrafted jewelry? Need help with an order? Or maybe you just want to share your thoughts (we love those emails). Here’s how to reach us:
Here’s the thing: we’re not just selling jewelry. We’re building relationships. When Sarah from Ohio wrote last year about her engagement ring design, our team stayed up late tweaking the sapphire hue—three times. Was it worth it? Absolutely. Seeing her "OMG THIS IS PERFECT" email made our week.
So whether you’re curious about ethical sourcing, need sizing advice, or want to collaborate, drop us a line. Pro tip: Mention your favorite gemstone in the subject line—it’ll make our gemologist’s day!
P.S. We read every message, but sometimes life gets busy (like during our Black Friday madness). If it’s urgent, call us—we’ll pick up if we’re not knee-deep in amethysts!
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