Terms of Service

Introduction & Acceptance of Terms

Welcome to www.voguegemu.shop (the "Site"), an e-commerce platform specializing in fine jewelry collections, including rings, earrings, necklaces, and bracelets (collectively, "Products"). By accessing or using our Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Providing accurate and current information.
• All activities under your account.

We reserve the right to suspend accounts for suspicious activities or violations of these Terms.

Product Information & Order Terms

We strive for accurate product descriptions, images, and pricing. However:

• Minor variations in color, material, or design may occur due to screen settings or handmade craftsmanship.
• Custom or personalized jewelry may have non-refundable conditions.

Orders are subject to availability. We may cancel orders due to errors or stock limitations.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are encrypted for security.

Shipping: Delivery times vary by location. Shipping costs and taxes are calculated at checkout.

Returns: Unworn, undamaged items may be returned within 30 days of delivery for a refund or exchange. Return shipping fees are the customer’s responsibility unless the item is defective.

Intellectual Property Rights

All Site content, including logos, designs, and product imagery, is owned by VOGUEGEMU and protected by copyright laws. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

Jewelry-Specific Disclaimers:

• Allergies & Sensitivities: Some Products may contain metals or materials that cause allergic reactions. Customers with known sensitivities should review material descriptions carefully.
• Durability: Delicate jewelry (e.g., beaded bracelets, thin chains) may require special care to avoid damage during daily wear.
• Gemstones: Natural gemstones may have inclusions or color variations, which are not defects but inherent characteristics.

To the fullest extent permitted by law, VOGUEGEMU disclaims liability for incidental or consequential damages arising from Product use.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes will be resolved through arbitration or small claims court, waiving the right to a jury trial.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective as of the date of your first Site access.